Confirmation Letters

 
Throughout the progress of your treatment and claim, you will receive a number of calls in which either the first party carrier or third party carrier tells you something, promises you something, or passes along some information. You want to confirm each such statement and make sure the other party is bound by what was said in the conversation. As soon as they hang up, make your notes. Then write a letter including your notes confirming what the adjuster said or promised. Don't spend worry or time on making a fancy letter. Just put a few sentences together including what was said, make a copy for your own files, and send off the original to the other party to your conversation.
 
The following letters are examples confirming:

• Vehicle Repair Rental Car Arrangements
  
• PIP Processing
  
• IME Postponement
  
• Subrogation Reduction