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Bill Jones
1234 Number St
Anytown, NY 99999
February 19, 2004
Dear Ms. Adjuster,
I am writing to follow-up on my letter to you dated ___________ (copy
enclosed) regarding your use of Colossus as an evaluation tool. I want to
be sure that all of the facts are considered in evaluating my claim, so I
am eager to communicate with you as to the process we will employ.
I am sure you agree that no matter what system is used to predict
valuation, it is only as good as the information you plug in. In this
respect I want to be sure that all of my information is presented properly
so I get full valuation by the software.
I took the initiative in making the inquiry as to what would best satisfy
the Colossus program because I believe that unless we work together on
this, my claim may not receive full value since some factors may not be
considered.
Please respond as soon as practicable so I can be assured that
notwithstanding your company's use of Colossus, I will still have an
opportunity to achieve a fair settlement. I have concerns about the use of
this software, and unless we are able to work together as I proposed in my
enclosed letter, I am fearful of getting an unsatisfactorily low
evaluation.
For these reasons, I am hopeful of a prompt and favorable response to the
enclosed letter, or I will be forced to voice my concerns to the
___________ State Insurance Commissioner.
Very Truly Yours,
Bill Jones
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