Accident Information Form

Confirmation Letter Following First Call From Insurance Adjuster—Liability Conceded

Handling the first call from the insurance adjuster

Things you may wish to confirm include any concessions or admissions or promises of easy or fair settlement made by the adjuster. Take good notes if you can, and if not, make good notes afterward. Use those notes to form the basis of the Confirmation Letter.

Note: Please remember that this is just an example letter and you will need to change the text to match the specifics of your own case.

Your name
Your address
Date

Insurance adjuster’s name
Insurance adjuster’s title (if known, i.e. "Senior Claims Examiner")
Insurance Company’s address

RE: Your insured:
Your Claim Number:
DOL (m/d/y):

Dear (name of adjuster)

I am writing to confirm our telephone call last Tuesday, November 25th. I just wanted to document our conversation regarding the issue of liability.

When I began to discuss the ways in which I felt your insured was at fault, you stopped me and stated, "That won't be necessary—we aren't going to be contesting liability in this claim."

I want to be sure you understand that based upon your assurance that your company is assuming 100% of the fault in this claim, I will not be developing any information or witnesses to demonstrate the fault of your insured.

If you feel I have misquoted you or otherwise misunderstood what you said, please notify me in writing as soon as practicable. If I do not hear from you within a short time of your receipt of this letter, I will just limit my demand letter presentation and exhibits to proving damages.

I appreciate your conceding liability and believe that this arrangement will allow us to work more productively toward a fair and amicable resolution of this claim without resort to the courts.

Sincerely Yours,

(insert your name)